I recently made an order from my favorite place online, Amazon.com. But there was some difficulty in the supply chain which meant I got the following e-mail (snipped, emphasis added and redacted for publication):
We're writing about the order you placed on August 27 2010 (Order# redacted). Unfortunately, we are unable to ship the item(s) as soon as we expected and need to provide you with a new estimate of when the item(s) may be delivered:Now I hasten back into the story to say that the delivery is on the truck to be deposited on my doorstep today so I'm getting "That thing you wanted to buy from us" in, actually, very good time. But that estimated arrival date made me laugh out loud. "Dear customer, your order is expected to be delivered to you sometime during your remaining lifespan. We appreciate you business." Talk about lowering expectations and then exceeding them! It's a strange combination of very smart and just weird. Which is not a bad description for the range of experience in shopping the 'Zon. Smoked octopus anyone?
"That thing you wanted to buy from us"
Estimated arrival date: October 20 2010 - May 04 2011
If you still want us to ship the delayed items when they do become available (though they may arrive later than expected) please visit this address to approve the delay...