Tuesday, June 07, 2005

Russell, Can You Hear Me Now?
No is the answer if your name is Russell Crowe. I believe he has lost all phone privileges at the trendy SOHO hotel he was staying at when he lost his mind and was hustled off to jail by the NYPD.

I know the hotel and the problem he had was not with a hotel employee or shoddy local phone service. The problem he had I suspect was with a voice over Internet Protocol (VoIP) phone connection. This alternative to the much more reliable Plain Old Telephone Service (POTS) is how small hotels that have been recently renovated usually implement phone service for their guests. Most of the time this is good enough, but when the IP packets have to go to Australia sometimes you will run into problems like Russell Crowe had.

The obvious solution for Russell, besides some Anger Management classes, is to avoid VoIP when the call absolutely has to go through. Otherwise, you might be tempted to throw the telephone you are using at the nearest available wall or hotel employee. And that is no solution at all.

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